The purpose of the BIPART review of methodologies for assessing the quality of public services is to identify an appropriate methodology for assessing the quality of public services in Belarus, taking into account the socio-political context of recent years. The description of existing methodologies for assessing the quality of public services and their analysis form the main part of this paper, which considers public services as any services provided to the population by public institutions.Read more
Research center BIPART
The mission of the BIPART Research Center – promoting the reform of the public administration system in Belarus in accordance with modern principles and practices. We bring together people who want to improve the quality of governance in our country and study this issue.
ARTICLE «SOCIAL AND DEMOGRAPHIC PORTRAIT OF A PUBLIC SERVANT IN BELARUS» HAS BEEN PUBLISHED IN ENGLISH
In this article, experts of BIPART will discuss how social and demographic characteristics of public servants in Belarus have changed over the past years.Read more
The public procurement system in Belarus is in need of reform. The international study "Assessment of Public Procurement Legislation" (2019) assesses the state of affairs in Belarus in this area as average. According to the authors, special attention should be paid to the implementation of the principles of accountability and integrity as applied to public procurement. In terms of time, according to this study, the post-tender phase is the weakest in Belarus.Read more
The English version of the second update to the research «The situation with and urgent needs of Belarusian civil society organizations (CSOs) in political crisis», which described the state and needs of Belarusian CSOs in 2020, has been published. This paper describes the first half of 2022.Read more